Terms & Conditions

Your purchase is protected if:-

  1. The item was on our platform or Purchase through us.
  2. The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
  3.  Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
  4.  You raise a claim by opening a dispute (link of order detail page). (Not Applicable for External Affiliated Products)
  5.  The product is within our Domestic Return guarantee. Please click here to learn more. (Not Applicable to External Affiliate Products)
  6.  Your account is in good standing. Please click here to learn more.
  7.  Your item is returned to the seller due to customs duties (customs clearance/taxes are not included).